Supply Chain Enhances Electronics Customer Experience

Ideas about what the customer experience involves—and whose responsibility it is to make sure it’s exemplary—haven’t evolved at the same rapid pace as business. Indeed, plenty of companies still equate customer experience only with customer service, believing that it’s sufficient to have savvy marketing and friendly customer service agents to professionally field calls and emails from important clients.

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Overcoming the State of the Logistics Supply Chain Crunch

Throughout the year, organizations must overcome countless supply chain-related challenges, many of which directly affect customer experience, sales, and revenue. With unprecedented competition, demanding customer expectations, and a fear of failure, retailers and electronics manufacturers need to make a change.

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Is 5G as fast as they’re saying? We break down the speeds

Excitement about 5G, the fifth generation of mobile network technology, has been building steadily. The long process of rolling out 5G networks is already underway and we should see some limited availability this year. Now, 5G brings a lot of potential benefits, but one of the key questions that immediately crops up in any discussion about it is: How fast is 5G?

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5 Drivers Accelerating Digital Transformation & Innovation

Every December, industry pundits peer into their crystal balls and predict the megatrends that will shape the future of just about everything, including the $12 trillion manufacturing industry. While there may be a wide variety of opinions, there probably would be consensus that transformative digital technologies are poised to forever change how products are designed, made and delivered to customers around the world.

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